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Tong Kankaseth is committed to ensuring accessibility for all visitors, including those with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards. If you have any specific questions or concerns about the accessibility of our website, please contact us.

​ACCESSIBILITY STATEMENT

This statement reflects Tong Kankaseth’s commitment to accessibility and was last updated on [11/08/2025]. We are dedicated to making our website, www.tongagrishop.com, accessible to everyone, including individuals with disabilities.

What web accessibility is

Ensuring web accessibility means enabling all visitors, regardless of disabilities, to navigate and interact with the website effectively. It involves leveraging system capabilities and assistive technologies to provide an inclusive browsing experience.

Accessibility adjustments on this site

We have tailored this site in accordance with relevant accessibility guidelines and standards. Our efforts have led to the site's compatibility with assistive technologies such as screen readers and keyboard navigation. As part of our commitment, we have:



    Utilized accessibility tools to identify and address potential issues


    Established a clear page structure with appropriate heading hierarchies


    Provided descriptive alternative text for all images


    Ensured color contrasts meet accessibility requirements


    Minimized the use of motion elements


    Ensured accessibility of all multimedia and files on the site

Declaration of partial compliance with the standard due to third-party content 

Our website strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. However, some areas may not fully comply due to third-party content beyond our control (e.g., embedded videos, maps, social media feeds, or external applications). While we cannot guarantee the accessibility of this third-party content, we actively work with providers to ensure it is as accessible as possible.

Accessibility arrangements in the organization 

Tong Kankaseth is committed to ensuring that both our physical store and our online services are accessible to all customers. Our accessibility arrangements include:

  • Step-free access to our store entrance.

  • Clearly marked aisles and product displays for easy navigation.

  • Assistance from trained staff upon request.

  • Accessible contact options, including phone, email, and online messaging.

  • Clear signage and labeling in multiple languages where possible.

We continue to review and improve our accessibility arrangements to better serve all customers, including those with disabilities.

Requests, issues, and suggestions

We value your feedback and are committed to improving the accessibility of our website and services.
If you encounter any accessibility barriers, require assistance, or have suggestions for improvement, please contact us:

  • Phone: 02096746789

  • Email: boun.scl@gmail.com

  • Address: 242 Unit22, Ban Phonekung, Nakhon Pakse, Champasak province 16000, LAOS

We aim to acknowledge all requests within [3-5] business days and provide a resolution or update within [3] business days, depending on the complexity of the issue.

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